Halloween Decorations & Props
How can I establish an open account?
Please send three trade references and the name of bank and your account number to establish an Open Account. Initial credit approval takes weeks.Yes. We have a 5,000 square foot showroom in Orlando. Please feel free to visit our showroom Monday ? Friday 9am until 5pm EST. For a personalized map to our showroom, takes the privacy of its customers very seriously. Credit card orders are secured through Thawte using SSL (Secure Sockets Layer) encryption. For more information on this security service, please click on the Thawte icon in the lower left hand corner of this page.We currently ship to Arab Emirates, Bahamas, Bermuda, Guam, Mexico & Virgin Islands.
I have a catalog and I know what the item number is there an easy way to find those items?
Yes. Simply enter the item number in the search all at the top of the page and it will take you to that item.We currently ship to Arab Emirates, Bahamas, Bermuda, Guam, Mexico & Virgin Islands. There is a minimum charge of $65.00. NO COD!! Shipping and processing charges will be no less than $65.00 but no greater than 150% of merchandise total.Yes, please keep in mind all charges and prices are quoted and must be paid in U.S. dollars.
Can I return items?
Yes, please View Return Policy for details. Merchandise must be returned within 30 days of receipt of order with a return authorization number. Only unused and unopened merchandise with its original packaging and accessories will be accepted. All returns are subject to a minimum 15% restocking fee, therefore we encourage you to estimate your needs as closely as possible. Due to health concerns, costumes, headwear, and food items cannot be returned.Most items in our catalog are available in our warehouse. Your order will be processed and shipped via UPS within 48 hours and should be in your hands within 7-10 days.
How far in advance do I need to reserve equipment?
Demand for effects equipment is particularly high around holidays. We often run out of bubble machines for June weddings, cobweb machines for Halloween haunted houses and fog machines for church Christmas pageants. Please be sure to look ahead on your calendar so you can be sure of getting everything you need in one quick stop. Use vulcanizing fluid-available from PNTA-and have at it! Spiders not included.Most items in our catalog are available in our warehouse. Your order will be processed and shipped via UPS within 48 hours and should be in your hands within 7-10 days.
Can I return items?
Yes, please View Return Policy for details. Merchandise must be returned within 30 days of receipt of order with a return authorization number. Only unused and unopened merchandise with its original packaging and accessories will be accepted. All returns are subject to a minimum 15% restocking fee, therefore we encourage you to estimate your needs as closely as possible. Due to health concerns, costumes, headwear, and food items cannot be returned.Yes.
Can I return items?
Yes, please View Return Policy for details. Merchandise must be returned within 30 days of receipt of order with a return authorization number. Only unused and unopened merchandise with its original packaging and accessories will be accepted. All returns are subject to a minimum 15% restocking fee, therefore we encourage you to estimate your needs as closely as possible. Due to health concerns, costumes, headwear, and food items cannot be returned.Yes, please View Return Policy for details. Merchandise must be returned within 30 days of receipt of order with a return authorization number. Only unused and unopened merchandise with its original packaging and accessories will be accepted. All returns are subject to a minimum 15% restocking fee, therefore we encourage you to estimate your needs as closely as possible.
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